Overview
Diversified Technology’s Diversified Billing System is the smartest, most efficient municipal billing system on the market. And it is tightly integrated with the Citizen Action Center, a sweeping digital platform that provides citizens 24/7 online access to virtually any municipal service. The Diversified Billing System is smart enough and flexible enough to learn and accommodate your unique business practices. It is packed with AI-fueled automation to eliminate error opportunities and minimize operator-required interactions. And it includes a powerful customer portal that not only allows customers to pay their bills online, but also gives them the ability to print a copy of their bill, set up autopay, and see their consumption, billing and payment history. The Citizen Action Center allows citizens to pay any municipal bill, complete and submit forms and documents, communicate directly with municipal staff regarding issues, reserve and rent municipal facilities